Arrival Time
Please arrive 10 minutes prior to your spa appointment. Late arrival may result in an adjustment to your service, and we cannot
neglect the next scheduled guest.
Cancellation Policy
As a courtesy to other guests and our therapists, please notify us at
least 4 hours in advance if you must cancel or change any scheduled services. Without this notification, you will be charged one
half of the service reserved. In addition, all spa packages must be
guaranteed with a credit card or gift certificate number.
Product Returns
Exchanges or store credit, with receipt, within 14 days of purchase, will be
made only if the product is unused, unopened and in its original packaging.
Forms of Payment
We accept Visa, Master Card, Discover Card, bank debit cards, and cash. Personal checks are accepted
with identification and are subject to a $25 return fee. Spa packages must be
guaranteed with credit card.
Children Cell Phones & Beepers
In keeping with the serene and peaceful environment of our spa, please consider
leaving small children, cell phones and beepers at home so that others may relax
without noise or interruption.
Valuables
Valuables should be left at home. Many treatments require removal of all jewelry,
personal items and or clothing, and we regret that we cannot be responsible
for their loss or damage.
Professional Boundaries
Should a client exhibit inappropriate behavior, services will be terminated immediately and client will be charged in full.
Gratuity
Rates do not include gratuity and are only accepted in the form of
cash or personal check.
Gift Certificates
Gift certificates are available for purchase in our spa during office hours. You may also purchase gift certificates instantly online. We do not refund gift certificates and they may
only be redeemed toward services or products in our spa.
