Arrival Time
Please arrive 10 minutes prior to your spa appointment. Late arrival may result in an adjustment to your service, and we cannot
neglect the next scheduled guest.
Cancellation Policy
As a courtesy to other guests and our practitioners, please give us 24 hour
notice if you must cancel or change any treatments. Without this notification,
you will be charged one half of the service reserved. Packages require a minimum
of 48 hours notification to avoid half charge.
Product Returns
Exchanges or store credit, with receipt, within 14 days of purchase, will be
made only if the product is unused, unopened and in its original packaging.
Forms of Payment
We accept Visa, Master Card, Discover Card, bank debit cards, and cash. Personal checks are accepted
with identification and are subject to a $25 return fee. Spa packages must be
guaranteed with credit card.
Professional Boundaries
Should a client exhibit inappropriate behavior, services will be terminated immediately and client will be charged in full.
Children Cell Phones & Beepers
In keeping with the serene and peaceful environment of our spa, please consider
leaving small children, cell phones and beepers at home so that others may relax
without noise or interruption.
Valuables
Valuables should be left at home. Many treatments require removal of all jewelry,
personal items and or clothing, and we regret that we cannot be responsible
for their loss or damage.
Gratuity
Rates do not include gratuity.
